Return

1. Introduction
1.1 We want you to be completely satisfied with your purchase. If you are not satisfied, you may return the products under the terms outlined in this Returns Policy.

2. Your Right to Cancel
2.1 Under the Consumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013, you have the right to cancel your order within 14 days without giving any reason.

2.2 The cancellation period will expire 14 days from the day on which you, or a third party other than the carrier and indicated by you, acquires physical possession of the goods.

3. How to Cancel
3.1 To exercise the right to cancel, you must inform us of your decision to cancel by a clear statement (e.g., a letter sent by post or email) to:

• Phone: 01202028002
• Email: hello@deluxediydisplays.co.uk

4. Returns
4.1 To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

4.2 Certain types of goods are exempt from being returned, such as perishable goods, custom-made products, or items that have been personalized.

4.3 To complete your return, we require a receipt or proof of purchase.

5. Refunds
5.1 Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

5.2 If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 14 days.

5.3 We will refund the cost of the product and the standard delivery charge. If you chose a premium delivery option, only the standard delivery charge will be refunded.

6. Exchanges
6.1 We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at:

• Phone: 01202028002
• Email: hello@deluxediydisplays.co.uk
• Or Use the Form Above

7. Return Shipping
7.1 You will be responsible for paying for your own shipping costs for returning your item unless the return is due to our error or the item is defective.

7.2 Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

8. Contact Information
8.1 For any questions about returns or cancellations, please contact us at:

• Phone: 01202028002
• Email: hello@deluxediydisplays.co.uk